Telmex La Paz
telecommunicationsActive

Telmex La Paz

Official name: Teléfonos de México — La Paz, BCS

La Paz's primary landline and home internet provider — plus a guide to all ISPs, mobile carriers, and dialing in Mexico

Coverage varies by neighborhood — ask neighbors or your real estate agent which ISP works reliably at your specific address before signing a contract.

Izzi and Total Play are the main Telmex competitors in La Paz. Both offer fiber options and may have better promotions at certain addresses.

For remote workers who need reliable connectivity, many La Paz expats use a Telmex or Izzi home connection as primary and a Telcel or AT&T México mobile data plan as backup.

Mobile data modems (MiFi from Telcel or AT&T México) are a viable alternative to home internet if you move frequently or are in La Paz seasonally — plans run 300–800 MXN/month.

Telmex installation can take 1–2 weeks from contract signing. Plan ahead if you need internet from day one — a mobile SIM is useful while waiting.

Bill payment at OXXO (convenience stores) using your account number is the most reliable method for expats without a Mexican bank account.

Telmex (Teléfonos de México) remains the dominant fixed-line and home internet provider in La Paz, with the most extensive infrastructure in the region. For expats setting up home internet or a landline, Telmex is typically the first call — though several strong alternatives now exist.

Telmex's home internet service (branded "Infinitum") is sold in packages that include a home phone line. As of October 2026 they start at $389 MXN a month for 200 Mbps and go up to $999 MXN a month for 1,000 Mbps (see Rates below). Promotions change, so confirm current plans at telmex.com or at the local office before committing.

For expats who prefer not to deal with the setup process, alternatives like Izzi (fiber), Total Play, and mobile-data home internet from Telcel or AT&T México are viable options depending on your address. Coverage is not uniform across La Paz — ask neighbors or your real estate agent which provider actually works reliably at your specific location before signing any contract.

Services

  • Residential landline (Infinitum bundle)
  • Fiber-optic home internet (Infinitum) — 200 to 1,000 Mbps packages
  • Bundled internet + landline packages
  • Bill payment (in-person, online, OXXO, 7-Eleven)
  • Installation scheduling (technician visit required)
  • Technical support

Starting New Service

Setting up Telmex service as a foreign national in La Paz:

1. Bring to the Nicolás Bravo office: - Valid passport - Temporary or permanent resident card (if you have one) - Proof of address — utility bill, rental contract, or real estate deed in your name (or a power of attorney from the landlord)

2. Schedule installation: - Either visit the office or call 800-835-6391 to schedule a technician visit - You (or an authorized person) must be present at the property during installation

3. Deposit or guarantor: - Telmex may require a small deposit or a Mexican guarantor from foreign nationals without credit history in Mexico - Foreigners sometimes report needing a higher upfront payment — confirm current requirements at the office

4. Payment options once active: - Automatic debit from a Mexican bank account or credit card - Pay monthly at OXXO, 7-Eleven, or other convenience stores using your account reference number - Online at telmex.com

Office Locations

Telmex La Paz — Main Office

Calle Nicolás Bravo 716, between Altamirano and Gómez Farías

Zona Central, CP 23000

La Paz, BCS

Main local Telmex office for contracts, installation scheduling, in-person bill payment, and service issues. Monday–Friday 9 AM–4:30 PM (Google).

Rates

Infinitum home phone + internet packages from $389 MXN a month

Monthly prices for Infinitum packages (home phone + internet): - 200 Mbps, same upload and download speed: $389 MXN - 400 Mbps: $499 MXN - 600 Mbps: $649 MXN - 1,000 Mbps: $999 MXN Telmex recently raised these speeds (from 120, 250, 500 and 850 Mbps), so older reviews may quote the lower figures. Internet-only plans are also sold.

Prices from Telmex's Infinitum package list. Promotions change; confirm the current price with Telmex before signing. (as of October 2026)

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